Frau Rüster and the Cure for Cognitive Dissonance
Published in Dialogue: A Journal of Mormon Thought 40, no. 3
(2007)
For the context of this essay and why I am including it as part of the
introduction to this series, please see my previous post.
When Elder
Callister and I leaned our bikes against the fence at Hermann-Löns-Straße 9 and
walked to the door, I had no idea that what was about to transpire would shape
and anchor my soul for decades to come. And when we left the house and
descended the steps less than an hour later, I had no context for gauging the
magnitude of the experience we had just shared. I’m still acquiring that
context.
Herr and Frau
Rüster were our best investigators. At least Frau Rüster was. Her husband
tolerated our visits and was cordial, but his search for the truth was more
hypothetical than it was either pragmatic or urgent. Frau Rüster, on the other
hand, wanted to know. Oh how she wanted to know. She was reading the Book of
Mormon and praying about it. And her Reformed Lutheran pastor was so intrigued
by her new quest that he decided to lend a hand. He generously transformed his
weekly Bible study hour into anti-Mormon hour. I’m confident these new lessons
took far more preparation than his conventional treks through the New
Testament. Such sacrifice on his part. Frau Rüster, of course, was thoroughly
confused. On one side she was hearing the missionary lessons and reading the
Book of Mormon; on the other she was being exposed to every bit of dirt,
credible or concocted, that good Pastor Kühne could unearth.
More than thirty
years have now passed since I last saw Frau Rüster, but hardly a week goes by
that I don’t think about her. I’m quite sure she crossed my mind a few years
back when a department reorganization moved me from my editorial post at the Liahona to the Ensign. I was somewhat surprised to learn that the Ensign subscribed to both Dialogue and Sunstone and circulated them among the editorial staff. I couldn’t
help wondering about these subscriptions and the reasoning behind them. But
then again, the Ensign subscribed to
many interesting publications: Journal of
Mormon History, BYU Studies, Pioneer, Utah Historical Quarterly, The Religious Educator, Journal of Book of
Mormon Studies, Newsweek, Time, Reader’s Digest, Biblical Archeological Review,
Desert Saints, the Seventh-day
Adventists’ Signs, Billy Graham’s Decision, the Community of Christ’s Herald, and my own personal favorite, Vision, a magazine aimed at the
restoration branches that split off from the Reorganized Church of Jesus Christ
of Latter Day Saints in the ’80s. I figured somebody wanted the editorial staff
to be informed. I wanted to be informed too. So I read all these periodicals.
Took them on the bus with me as I commuted between Orem and the COB.
I learned a great
deal. I learned that Tommy Lasorda coached in Ogden before he became famous in
L.A. and that young Heber J. Grant had an affinity for beer. I learned that
Seventh-day Adventists are saved by grace and so is Billy Graham. I learned
that Newsweek has better cartoons
than Time. I learned that the
Community of Christ doesn’t like to quote Joseph Smith. In fact, to me they
seemed a bit embarrassed at the uncomfortable fact that he is still considered
their founder. I learned that, as of a couple of years ago, the restoration
branches were squarely between a rock and a hard place. They believed their
First Presidency and Quorum of Twelve Apostles had apostatized en masse a couple of decades ago. They
wanted to organize a new Church, at least a stake, but they couldn’t because
the revelations they still revere declare that only the First Presidency can
organize a stake. I’m wondering how things will eventually shake out. I learned
that the Garden Tomb really wasn’t the place where the Savior’s body was laid
to rest. I learned that it was actually Sidney Rigdon who wrote the Lectures on
Faith and that some of the “doctrine” in them is rather, shall we say,
Protestant, and this may explain why they were eventually dropped from the
Doctrine and Covenants.
But of all these
publications I was reading, Dialogue
and Sunstone were most informative. I
learned that adultery may, in fact, not
be the sin next to murder. I learned that Napoleon
Dynamite’s Happy Hands Club represents the female cross-brain function. I
learned that Noah’s flood may have submerged only the Black Sea area and may
have happened about 5600 bc. I
learned that the universe may be just a small portion of a more comprehensive
multiverse. And I learned that in our corner of this hypothetical multiverse
lives a whole host of very unhypothetical Mormons and former Mormons and
half-Mormons and quarter-Mormons and
quasi-anti-neo-post-meta-counter-pseudo-Mormons who wrestle with dozens of
issues and questions—everything from Native American DNA and polygamy to
priesthood equality and evolution. I learned that, spiritually speaking, some
of these issues have blown people adrift and have blown others apart. I learned
that many intellectuals and individualists and iconoclasts have enormous
frustration and microscopic patience with the perceived inflexibility and irrationality
of Church bureaucracy. I generally shook my head and rolled my eyes at this
last group. They had obviously never worked at Church Magazines. What did they
know?
I have not been
naïve for many years now, but this new reading opened my mind to the struggles
of individuals as they come to see inconsistencies in the Church, its history,
its founder, its scriptures, and its bureaucracy—as they shed their innocence
and replace it with something that is far less comfortable for them and far
less comforting. Most of the distress for thoughtful Mormons seems to revolve
around Joseph Smith in one way or another. Rightly so. Richard Bushman stuck it
in his title where no one could ignore it, but Joseph really was a rough stone.
His life was surrounded by controversy because he was controversial—imperfect
and unconventional and incomparable. Neither his fellow Saints nor his enemies
could go to the Legacy Theater to see his life portrayed with skillful editing
and majestic overtones. They saw him up close and personal, both the grandeur
and the blemishes. Still, he himself had it so very right when he said to his
followers shortly before his death, “You don’t know me.” They didn’t, and we
certainly don’t.
Some of the
questions that perplex people concern the intersection of knowledge and belief.
Is it really possible to know anything for certain in the field of religion?
I’ve read essays by faithful intellectuals, rational arguments they have
constructed to support their belief in the Church and their dedication to its
teachings. Others try to deflect the question. “The goal of religious
development,” a social scientist once asserted, “might not be the serenity of
certainty, an absolute acceptance on faith, but the capacity to sustain the
tension of not knowing. To be able to live with uncertainty, to be able to cope
with the insecurities of an exceedingly complex world in order to control it
would be a higher achievement religiously, I think.”1 In other
words, we should not seek to know with certainty but should embrace our
uncertainty. Another writer reasoned, “It’s not too hard for me to translate ‘I
know the Church is true’ to ‘I know I have had a burning in my bosom which
confirms the goodness of the Church and the truth of the principles which it
teaches.’”2 His argument, apparently, is that this inner burning
doesn’t really constitute knowledge. So what can one know?
It has been a
long, long time since I could say with a straight face that the gospel is
simply beautiful and beautifully simple. I’ve gone the rounds with Correlation
more than once over nebulous doctrines and unusable sources. Yes, Joseph Smith
restored the fulness of the gospel, but he died before he filled in all the
gaps and answered all the questions. Perhaps this was intentional.
Where Pastor
Kühne got his information Elder Callister and I didn’t know, but as our
Reformed Lutheran nemesis would sow the seeds of doubt, we would try to dig
them up before they grew roots and sprouted. At least Elder Callister did. I
was brand spankin’ new in Germany and was struggling just to follow most
conversations. I couldn’t have added my two cents worth at that point even if
I’d had the correct change. You see, I wanted to know the truth almost as
desperately as Frau Rüster. Almost. I had grown up in a traditional Latter-day
Saint home, but I had been more interested in sports and girls than deep
religious questions, or even shallow ones. I knew all the Sunday School
answers, but I’d never asked any questions, particularly the one I should have asked—until
I walked through the front door of the Mission Home in Salt Lake City and
became quite suddenly a stranger in a strange land. The bar in those days, of
course, was much lower. The spiritual atmosphere in the Mission Home and then
the LTM (which, I was told, stood for Longest Two Months) was entirely foreign
to me. I struggled. I’d had six years of German in school, so the language was
easy. But spiritual things were near impossible. Most of the other elders were
sure in their testimonies. They made me feel like a spiritual infant. But some
others were in diapers too—to a degree. As the weeks passed, however, they
would inevitably stand in testimony meetings and tell how they had gone to an
empty classroom one night and prayed and received an answer. I tried that too.
But my prayers bounced off the ceiling, ricocheted around the room for a few
seconds, then faded quickly into an ever-deeper silence. I was so ignorant
spiritually I didn’t know what a witness of the truth would feel like. If I
received one, would I even recognize it?
I prayed
incessantly. I pleaded. I probably made promises I knew I couldn’t keep.
Silence. I read the Book of Mormon through in two and a half weeks. I took
Moroni at his word. I asked with a sincere heart and with real intent. Silence.
I did know what the Spirit felt like. We’d met in passing a couple of times,
once very impressively during the sacrament meeting where Doug King gave his
mission report. But I didn’t assume that encounter constituted a witness. It
was a strong feeling, certainly a burning within, but it didn’t impart any
knowledge to me, other than the rather obvious fact that I wanted to serve a
mission and become the kind of person Doug had become. For some reason, I
assumed a testimony was more than just a warm feeling. I’d had warm feelings
about The Lord of the Rings, Charmian
Carr in the Sound of Music, and
Grandma’s pumpkin chiffon pie. Maybe I was naïve. Maybe I wasn’t. But even the
warm feeling eluded me. I swore I’d never fly off to Germany without a
testimony. But I was basically chicken. I didn’t want to endure the disgrace of
giving up and going home. Eventually, I convinced myself that going to Germany,
even without a testimony, was the right thing to do.
I arrived in
Rendsburg, a small city in the heart of Schleswig-Holstein, in late August. Six
weeks passed slowly without any revelations from heaven, and by the time we
leaned our bikes against Rüsters’ fence and approached the door it was October.
I’d been praying for a witness the whole time, but my hope was running low.
Interesting thing was, I was praying for Frau Rüster to get a testimony with
more real intent than I was praying for myself at that point. I loved the
Rüster family because Elder Callister loved them. We prayed for them morning,
noon, and night, and I pled for them in my personal prayers. I don’t remember
what sorts of information or disinformation Pastor Kühne was feeding Frau
Rüster, but I can certainly imagine, and I know the questions he raised lay at
the heart of her struggle. But she wasn’t about to give in to either side so
easily. She wanted to know the truth about Mormonism. She wasn’t about to get
baptized into this “sect” unless she got an answer. Logic and persuasion were
not going to work on Frau Rüster. A Latter-day Saint family was fellowshipping
her and her husband, but that wasn’t going to make a bit of difference either.
Only the answer to one particular question would do, thank you. And for some
reason God wasn’t in any hurry to give that answer.
I’ve been
intrigued recently as I’ve read essays and articles by Latter-day Saints of
prominent (or at least assumed) intellectual stature. Sometimes I get the
impression they can’t see the forest for the trees. Perhaps because they grew
up with it they don’t see what Frau Rüster saw so clearly. The validity of the
LDS Church is not to be discerned by putting all the pieces of a theological
puzzle together. It isn’t to be proved or disproved by determining whether or
not Joseph Smith was involved in folk magic, by showing scientifically that
Native Americans are or aren’t descended from a band of wandering Israelites,
or by exploring whether or not the politics and economics laid out in the Book
of Mormon reflect Joseph’s concerns about nineteenth-century America. I think I
understand the questions and reservations thoughtful people have about
Mormonism—doctrinal, historical, ecclesiastical, cultural, and organizational.
I understand them, but for the most part I don’t share them. I can’t. Whenever
I try, I keep coming back to what happened to me and Elder Callister and Frau
Rüster on October 2, 1975, in the living room of the house on
Hermann-Löns-Straße.
Frau Rüster was
home alone that day—her husband was at work, her twin nine-year-old daughters
at school—but she invited us in. The predictable Pastor Kühne had been by
recently with a new piece of anti-Mormon propaganda, and she was perplexed. I
don’t remember Frau Rüster’s particular question that day—it seemed she had an
endless supply—but I will never forget Elder Callister’s answer. Maybe he had
it all planned out. Maybe the Spirit whispered something to him. Or maybe he
was just at wit’s end over this exasperating woman and all her doubts. Whatever
the reason, he pulled from his pocket a brochure recounting Joseph Smith’s
story and simply read a couple of paragraphs to her.
It was nevertheless a fact that I had beheld
a vision. I have thought since, that I felt much like Paul, when he made his
defense before King Agrippa, and related the account of the vision he had when
he saw a light, and heard a voice; but still there were but few who believed
him; some said he was dishonest, others said he was mad; and he was ridiculed
and reviled. But all this did not destroy the reality of his vision. He had
seen a vision, he knew he had, and all the persecution under heaven could not
make it otherwise; and though they should persecute him unto death, yet he
knew, and would know to his latest breath, that he had both seen a light and
heard a voice speaking unto him, and all the world could not make him think or
believe otherwise.
So it was with me. I had actually seen a
light, and in the midst of that light I saw two Personages, and they did in
reality speak to me; and though I was persecuted for saying that I had seen a
vision, yet it was true; and while they were persecuting me, reviling me, and
speaking all manner of evil against me falsely for so saying, I was led to say
in my heart: Why persecute me for telling the truth? I have actually seen a
vision; and who am I that I can withstand God, or why does the world think to
make me deny what I have actually seen? For I had seen a vision; I knew it, and
I knew that God knew it, and I could not deny it, neither dared I do it; at
least I knew that by so doing I would offend God, and come under condemnation.
While Elder
Callister was reading, a marvelous presence entered the room. How can I
describe it? It was like pure electricity. It was as if an almost suffocating
cloud of power and light filled the room. I have felt this power at other times
in my life, but never like this, never with this intensity or immediacy or
purpose. It was overwhelming, and it was the most pure and holy influence I
have ever encountered. Elder Callister stopped reading, and none of us could
speak for quite some time. I don’t know how long we sat there in the throbbing
silence. It could have been an eternity. One of Joseph Smith’s teachings about
the Holy Ghost was demonstrated vividly by the presence that visited us that
day. It bypassed the body completely and communicated pure intelligence to the
spirit. Imprinted on my soul during that encounter was a very specific and
unmistakable message: “It is true! It is all true!” To this day I can honestly
say I know only two things with
absolute certainty—that I exist and the truth of what the Spirit revealed to me
that day. I have never felt a presence more real than the one that came into
Frau Rüster’s home that day. Mere flesh and blood pale in comparison.
Eventually, not
knowing what else to do, Elder Callister handed the Joseph Smith brochure to
Frau Rüster, asked her to read it and pray about it, and we excused ourselves.
As I recall, she didn’t say a word or even see us to the door. When we stepped
outside into the thin air and walked to the gate, Elder Callister exclaimed,
“Wow, did you feel that!”
I don’t know that
I answered. I had my witness. I knew. So did Frau Rüster. When we visited a
couple of days later, she asked to be baptized. She said she had her answer. No
more questions. We told her no. We wanted her husband to be baptized with her.
We wanted him to receive the same witness. We wanted a whole family to join the
Church together. Missionaries tend to be idealists. Herr Rüster was a bit
shaken up by this new development, but he agreed to more seriously investigate
the Church. He promised to read the Book of Mormon and pray. He never did. And
I believe this is the greatest regret I have from my mission, that we insisted
Frau Rüster delay her baptism. The doubts returned, and so, of course, did
Pastor Kühne.
I learned through
this experience that another thing Joseph Smith taught about the Holy Ghost is
true: “A man may receive the Holy Ghost, and it may descend upon him and not
tarry with him” (D&C 130:23). “There is a difference between the Holy Ghost
and the gift of the Holy Ghost,” the Prophet expained. “Cornelius received the
Holy Ghost before he was baptized, which was the convincing power of God unto
him of the truth of the Gospel, but he could not receive the gift of the Holy
Ghost until after he was baptized. Had he not taken this sign or ordinance upon
him, the Holy Ghost which convinced him of the truth of God, would have left
him.”3
Frau Rüster did
not receive the gift of the Holy Ghost in time. Perhaps someday we will be held
accountable for our decision. We were both nineteen. I hope God takes that into
account. But eventually Frau Rüster lost the very thing she had prayed for and
received. We were devastated.
A transfer took
Elder Callister away soon after this experience. Elder Blades and I tried to
teach Herr Rüster. He was indifferent. Frau Rüster faded. One day she told us
that a famous pastor was coming to town to preach. She invited us to come
listen to him, insisting that we would feel the Spirit when he spoke, just as
we had in her living room. We went with her and her husband. Elder Blades and I
didn’t feel a thing. I don’t think Herr Rüster did either. Frau Rüster, on the
other hand, claimed she felt the Spirit there. I was not convinced, so I asked
her if it was the same Spirit she had felt that October day in her living room.
“No,” she confessed, “that Spirit was calling me to repentance.” Fascinating, I
thought, how the Holy Ghost could tailor a specific message for each person
present.
I’ve often
reflected on the experience we shared that distant October day. And I’ve come
to two conclusions. First, I’m very grateful for Frau Rüster and her sincere
desire to know the truth of our message, even if she did lose that knowledge.
I’ve wondered whose prayer was really being answered that day. I don’t know.
But I am fairly sure of one thing: Without her faith and persistence, I doubt
that I would have received an answer to my plea. My faith was at low tide by
that time. Like many people, because I had prayed long and hard and had
received no answer, I was at the point of giving up. I was ready to just
concede that I didn’t have the faith to get a witness. If I am honest, I must
confess that it was probably Frau Rüster’s faith combined with Elder
Callister’s love and prayers for her that unleashed the powers of heaven that
day. Second, regardless of why it came, I’m grateful this manifestation arrived
in the presence of two other witnesses and that it came in the manner it did.
I’m grateful I didn’t have a warm feeling about the Book of Mormon some lonely
night in the quiet confines of an empty LTM classroom. Let me be specific about
this. What I experienced in Frau Rüster’s living room was not a simple burning
in the bosom. What we experienced was an outside presence that entered the room
and filled it to overflowing. That it filled us too was inevitable. But because
two other people were present and felt the intense power that I felt, I’ve
never been able to talk myself out of the fact that it happened. I’ve never
been able to convince myself that it was all just in my head, that I imagined
it. No, Frau Rüster and Elder Callister have prevented that. My companion’s
exclamation as we walked to our bikes has been very significant to me. And so
was Frau Rüster’s request to be baptized. Those reactions convince me that my
sometimes vivid imagination wasn’t very vivid that day. This was the most real
thing I’ve ever experienced.
I’ve often
wondered why I was favored to have such an experience when others who pray
faithfully for a sure witness find the heavens firmly closed. I don’t know.
Maybe most of us need a Frau Rüster. I certainly did. In fact, I’m reasonably
sure, given what I know about myself and my particular bag of experiences and
weaknesses, that without this overwhelming witness I would probably not be
active in the Church today, perhaps not even a member. So, I’m grateful for
this tender mercy from heaven and for its timing.
Testimonies, of
course, come in many ways, shapes, and sizes. Most often they probably come as
a quiet feeling of confirmation and grow over time. Sometimes, for some reason,
they seem not to come at all. But now and then they come suddenly and with overwhelming
force, and there is absolutely nothing wrong with receiving this sort of
witness. If God grants it, why should I be ashamed of it or suggest that others
can’t have a similar experience? At least because of this encounter I
understand the difference between the whisperings of the Spirit and the “power
of the Holy Ghost” (Moroni 10:4), and the difference, to me, is both immense
and important. When I say I know, I don’t mean that I know I had a burning
feeling within. What I mean is that I know with perfect certainty the truth
about something central to Mormonism. I know that Joseph Smith saw God the
Father and his Beloved Son. Historians may squabble over the details of the
story and the differences between Joseph’s various accounts. But I’m no
historian. I don’t know how factual all the details are. All I know is that his
story, the canonized version he recorded in 1838, is accurate enough for God to
endorse it as truth. This I know. I know. I know.
Now, let me
conclude with a disclaimer. This witness doesn’t qualify me for any great
blessings beyond those directly associated with its reception. It certainly
doesn’t make me a better Christian than the least of those who harbor sincere
doubts. Many who wish they knew but don’t are far more likely to be exalted in
the celestial kingdom than I am. This experience marks the beginning of my
path, not the end. But it has kept me from wandering off and getting lost. It
has also provided me perspective. The questions surrounding Joseph Smith and
the work he started are both numerous and troubling. I acknowledge that. I
don’t know the answers to very many of them. Some things I just have to put on
the shelf for now. I really have no choice. Just because Joseph Smith and the
Church he helped restore were and are not perfect doesn’t mean they are not
true. They don’t have to be perfect to be true.
Notes
1. Clyde Parker and Brent Miller,
“Dialogues on Science and Religion,” Dialogue:
A Journal of Mormon Thought 8, nos. 3/4 (Autumn/Winter 1973): 104.
2. Robert C. Fletcher, “One
Scientist’s Spiritual Autobiography,” Sunstone, September 1985, 35.
3. Joseph Fielding Smith, comp., Teaching of the Prophet Joseph Smith
(Salt Lake City: Deseret Book, 1972), 199.