In the final
segment of this three-part post, we will consider benevolence, which is the
driving force behind Adam Smith’s “optimal” economy, and then look at the practical
necessity of restrained competition, since, as discussed in the previous segment,
unrestrained competition tends to decompose on its own.
Benevolence
In “The
Sympathetic Organization,” Kirk Hart points out that “human nature [has] not
one, but two, primordial aspects: the need to love self (self-love) and the
need to love others (benevolence).”1 A major problem with corporate
capitalism, as we’ve already discussed, is that it has enthroned self-love and
abandoned benevolence (or sympathy). “The fundamental question of management
theory is ‘What links individuals together in cooperative endeavor? The answer,
according to the contemporary management orthodoxy, is self-interest—the raw
egoism of Hobbes and Mandeville, refurbished in chic, modern, linguistic garb.
. . . All organizational behavior is summarized in the inelegant phrase,
‘What’s in it for me?’”2
I’ve already
mentioned the striking juxtaposition of the two news stories that unfolded
together in September 2008—the Wall Street meltdown and Paul Newman’s death.
Another contrasting pair of stories that aired on NBC’s Nightly News on March 16, 2009, perfectly illustrate what Kirk Hart
is trying to say. The first story involved government beneficiary AIG, which
had received over $170 billion in government bailout money but still handed out
$165 million in executive bonuses. This story comes from the heartland of greed
and excess, and I could waste a lot of words railing against the selfishness
and absolutely unthinkable narcissism of the culture in our out-of-control
financial sector, but a story that aired on the same news program is much more
effective at painting the AIG story in the correct light.
Joe Works, owner
of a trailer hitch factory in Humboldt,
Kansas, and employer of 180
people, had lost about half his business to the economic downturn. But he
couldn’t bring himself to lay anyone off. His employees were his friends. So
Works paid his people full wages to do work around the community: fixing up a
playground, pruning trees, repairing a church roof, refurbishing a baseball
diamond, painting houses, giving back to his small community. This labor
accounted for about 10 percent of his losses, but money wasn’t the issue.
“Because I’ve been blessed by a business that’s been successful and have made
some money,” said Works, “I don’t want to hang onto that with a greedy
attitude. I want to share.”3 This is a perfect example of the
benevolence Hart is pointing to. It is there, all around us in the small
businesses and local companies we often refer to as Main Street. And it is virtually
if not completely absent on Wall Street and in the executive offices of the
multinational corporations.
Hart insists that
this organizational philosophy of self-love that dominates corporate capitalism
has created a society that alienates individuals not only from each other but
from themselves and from their work. “Alienation results when an individual is
separated from something essential to
the development of his or her full human potential. It is not, then, just a
minor psychological dyspepsia, but rather the spiritual sickness that comes
with the ruination of one’s life possibilities. Our modern age experiences it
through the soul-entanglements of modern organizational life.”4 In a
later post, I’ll explore this concept in great detail, but suffice it to say
here that organizations dehumanize people by treating them as functions, as
commodities, as human resources, linking them to each other “in artificial
relationships defined solely by the organizational mission.”5 Work
becomes what Hart calls an “instrumental activity valuable only for what it
contributes to organizational goals. It has no intrinsic meaning.”6
This is the value system that prevails in most large corporations, particularly
those tied to the myopic, money-centered culture of Wall Street. It stands in
stark contrast to the culture developed by Joe Works and others who comprehend
and practice benevolence.
Part of what I am
trying to establish with Kirk Hart’s argument about the connection between
self-interest and alienation is that self-interest does not just create an
unsustainable economy. It also exacts immense individual human costs. It
creates a society in which community is ravaged in order to create malleable,
functional human resources. This is a far cry from what Adam Smith was trying
to implant in early capitalist society with his moral theory of economic
benevolence.
Restrained Competition
So, the first
step we must take if we wish to “take back” our economy, is to return to Adam
Smith’s original ideal: economic transactions governed by sympathy. This is a
philosophical shift that must occur one individual and one business at a time.
We cannot legislate it, although, as I will discuss in a later post, we can pass laws that will make sympathetic
economic relationships much more probable. Some cynics, of course, will toss
this whole argument aside as naïve idealism, but doing so will bring us only
more of what we already have: a dysfunctional and broken and ultimately suicidal
economy.
If we really do want
change, if we really do want an equitable and healthy economy, we must first
change our basic assumptions and beliefs. This will require a tremendous
educational effort not only among the business community but also among
consumers. And only when we complete this shift in thinking will we be in a
position to change systems and structures.
One significant
reason for both restructuring the parameters of capital accumulation and
educating individuals in the theories of benevolence is actually to curb the competitive
nature of our economy. The most compelling traditional argument for a highly
competitive economy is that competition is responsible for all the things that
make our lives comfortable, secure, and healthy. Fortunately, the fruits of
corporate capitalism are finally proving this argument to be sheer myth. Our
competitive economy cannot endlessly produce the fruits it promises except by
stealing from future generations both their wealth and the healthy environment
they deserve.
While I admit
that competition does spur technological growth (which we generally mislabel
progress) and that the by-products of corporate warfare have benefited society
in certain ways, I have come to espouse two other beliefs: first, that
competition has also brought us the waste and inefficiency of planned
obsolescence, the curse of a decimated environment, artificial growth that
shows itself to be nothing more than a financial Ponzi scheme, and an economy
based on adversarial relationships rather than cooperative ones; and second,
that competition is not the only
impetus for improving the human condition.
Indeed, I submit
that a noncompetitive environment would actually liberate people to be more
innovative, more creative, and more directly motivated to make life better for one
another. In short, if we removed the reward for self-interested innovation, I
believe more people would be inclined to share Ben Franklin’s attitude and
motives for bettering the lives of their neighbors.
To avoid or
overcome the perpetual problems caused by miscalculations of self-interest,
Benjamin Franklin chose the course of modesty and disinterestedness as a means
for progressing. True, Franklin wanted to succeed in his business and he worked
hard to do so. . . . But in all his endeavors, his objectives were to do
good and to be useful as opposed to getting rich or gathering honors.
His emphasis was on contributing rather than obtaining; on giving rather than
receiving. Strange as it may seem, it was Franklin’s “indifference to the
things of this world” that unleashed his full creative powers. . . .
Benjamin Franklin was one of those
rare individuals who had it within his power to become immensely wealthy, but
who declined the opportunity to do so. To his mother he had written that he
would rather have it said of him that he had lived usefully than that he had
died rich. When his business attained a level to assure him of financial
independence he turned his interests to science and government. Believing
“that, as we enjoy great advantages from the inventions of others, we should be
glad of an opportunity to serve others by any invention of ours; and this we
should do freely and generously,” he made no effort to patent or profit from
any of his inventions. The Franklin stove alone could have made him a fortune,
but he chose not to patent it, and printed the plans for it in his own
newspaper.7
If people were
freed from the desperate craving to secure their future and the perceived
necessity of acquiring more than they actually need, they might be surprisingly
inclined, even eager, to focus their energies on assisting their fellow men and
women—and find great happiness in doing so. In such a society, “What’s in it
for me?” becomes obsolete thinking.
We must finally
come to grips with the fact that Ivan Boesky was wrong. Greed is not good. Benjamin Franklin was right.
So was Paul Newman. And Joe Works. And Adam Smith.
________________________
1. David K. Hart, “The Sympathetic
Organization,” in Papers on the Ethics of
Administration, N. Dale Wright ed. (Provo, Utah: Brigham Young University,
1988), 68.
2. Hart, “Sympathetic
Organization,” 67–68.
3. NBC Nightly News, March 16, 2009; story viewable online at
http://www.msnbc.msn.com/id/3032619/#29728257.
4. Hart, “Sympathetic Organization,”
71.
5. Hart, “Sympathetic
Organization,” 77.
6. Hart, “Sympathetic
Organization,” 87.
7. Benjamin Franklin, Benjamin Franklin’s The Art of Virtue,
ed. George L. Rogers (Eden Prairie, Minn.: Acorn Publishing, 1990), 115,
158–59.
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