Consumerism: A Perfect Circle
That’s Empty in the Middle
[Note:
This chapter seems a bit quaint after all these years, and I would probably
disagree with a few minor points, but since my purpose is simply to see how
well these ideas hold up after almost a quarter century, I’ll leave it as it
was written.]
The
small volume of saving by the average man, and its absence
among
the lower-income masses, reflect faithfully the role of the
individual
in the industrial system and the accepted view
of
his function. The individual serves the industrial system not
by
supplying it with savings and the resulting capital; he serves it
by
consuming its products. On no other matter, religious, political,
or
moral, is he so elaborately and skillfully and expensively instructed.
—John Kenneth Galbraith,
The New Industrial State
Before I address the topic of
consumerism and the problems that arise from placing this enormous burden on a
shrinking middle class, let me backtrack a little and make an observation. If
we are to solve our deeper social and economic problems, we must reverse our
thinking about growth and prosperity and start imagining ways in which we as a
society can attain a comfortable degree of prosperity without having all our
economic activities be dependent on endless growth. Perhaps the first step in
this rethinking process is to come to grips with one simple fact about progress,
the philosophical doctrine that undergirds our growth imperative: Progress
is a journey without a destination.
Goalless
Movement
In The True and Only Heaven,
Christopher Lasch debunks the notion that our belief in progress stems from
either the Christian doctrine of the millennium, that thousand-year period of
peace preceding the end of the world, or the ubiquitous secular ideal of
utopia, a perfect society toward which all human beings should be striving. It
is not my purpose here to recite Lasch’s arguments against the supposed
millennial or utopian roots of progress. Suffice it to say that the fundamental
distinction between our present-day conception of progress and the older
notions of utopia and the Christian millennium is that the last two are end
conditions, goals to guide our footsteps in the present. They are destinations
toward which we are (or should be) traveling. Not so with progress. Progress
has no destination, no culmination in something perfect or even desirable.
Progress is never satisfied. It
assumes that what we have is never enough. We must continue to accumulate and
consume, accumulate and consume, forever and ever, with no upper limit. This,
of course, is insanity of the highest order. But the idea of progress is
open-ended. It always looks beyond the present to the next step. It denies the
existence of such a thing as the good life and focuses only on bettering
our current state. But if there is no goal, no ideal to direct us, how do we
know what progress even is? How do we know we are improving, moving forward
instead of backward? Well, we don’t. Movement is all that matters. Direction is
a nonissue. This is why so much of our material progress is accompanied by
social and moral deterioration.
And this is the fatal flaw of the
progressive ideology: it cannot admit to an ideal. It cannot say, “This is
good,” for then the chance would exist that we might actually achieve that good,
and progress would necessarily come to an end. But the doctrine of progress
assumes we shall never arrive anywhere.
Progress can never answer the
question “Where are we going?” because any answer would concede the existence
of a destination, an ideal, a perfect pattern we are trying to achieve. It
would also admit to certain moral absolutes, such as goodness, truth, and
happiness. So, in the absence of moral certainty and a specifically desired
destination, how can we possibly know we are “making progress”? We can’t. Such
knowledge is impossible.
The only evidence of progress is
movement. Not movement toward something, just movement. Any movement is better
than no movement at all. And the more technically quantifiable that movement
is, the easier it is to document. This is why we measure our progress in terms
of technological advancement and scientific breakthroughs and the size of the
economy instead of by how compassionate or cooperative or moral or happy we
are. Measurement is everything where progress is concerned, and such intangible
attributes are nearly impossible to measure.
This is why good is a nonconcept
in our progress-minded world. Good can’t be measured. Better, on
the other hand, can be measured, because it compares two different things. But
in the absence of an ultimate destination, how do we know which of two
different things is better? We don’t. And so to get around this obstacle, the
ideology of progress quietly embraces one unusual absolute: more. More is
better. This axiom lies at the core of our belief in progress, and yet,
strangely, this one absolute is in perfect harmony with the relativistic idea
of endless progress, for more is never a final destination. By
definition, it implies instability, insatiability, expansion, and obsolescence.
Indeed, the governing reality in
the progressive dogma is the notion of obsolescence. Every advance shall be
superseded by a new advance. Nothing is best, because everything can be
exceeded and, therefore, nothing is certain. “That nothing is certain,”
says Lasch, “except the imminent obsolescence of all our certainties—our
scientific theories, our technology, our artistic styles and schools, our
philosophies, our political ideals, our fashions—naturally gives rise to the sense
of impermanence that has been celebrated or deplored as the very essence of the
modern outlook.”1 Impermanence, you might say, is the one permanent
fixture in our progressive lives.
The upshot of this reasoning is
that in terms of the rationale of progress, there can be no such thing as an
American Dream. The Dream vanishes in the wake of an endless and measurable
parade of technological innovations, because progress allows no ideals, no
desirable and attainable stations where we can stop our goalless march and
simply declare, “This is good. This is what civilization is supposed to be
like. Let’s stay here forever.”
Endless
Upgrades
Let’s look at an example of the
insanity spawned by the progressive ideology. An interesting scenario has been
playing itself out in the software industry. WordPerfect and Novell, two
companies headquartered in the valley where I live, recently merged, creating
the third largest firm in the industry. They saw this as the best, perhaps even
the only, option for staying in a game increasingly dominated by Microsoft.
Novell and WordPerfect are not alone. Adobe and Aldus are joining forces, as
are Electronic Arts and Broderbund. Consolidation is typical in this industry,
as it is in many others. If companies do not grow, they die, and the easiest
(and certainly the quickest) way to ensure future growth is to merge, to become
instantly as large as possible.
The only problem with this is
that ultimately growth in the software industry rests on only two pedestals:
(1) new applications and (2) upgrades of existing applications. Unfortunately,
both pedestals have inherent limitations. How many new applications do
consumers really need? And how many can they afford? Likewise, why should
consumers buy an upgrade when the current, “obsolete” version has more bells
and whistles than they’ll ever use? Take me, for example. I am using
WordPerfect 5.1 for DOS to write this book. Depending on how you count, it’s
either one or two full steps—and soon will be three or four—below the current
top-of-the-line upgrade. Sure, I’d like to have WordPerfect 6.0 for Windows,
but my current version has more features than I’ll ever use. Besides, I can’t
afford an upgrade. What happens when most users reach my situation?
The growth imperative is
illogical, yet Microsoft, WordPerfect, Novell, and all their competitors are
caught in its irresistible pull. They must create demand out of thin air,
especially for upgrades that people don’t need. Why? Because if they don’t, the
competition will. Then they will lose market share. This example holds true for
most other industries also, whether you’re talking about electronics or
automobiles.
Perhaps no one else sees it this
way, but it seems to me that most companies in these endless-upgrade industries
have somehow misplaced the reason for their existence. They don’t see the
company’s primary purpose in (1) providing a good working environment
for members of the community, (2) bringing prosperity to the community by
selling a quality product, or (3) serving society in general. Their primary
purpose has evolved into an imperative to grow, even if growth means selling
products no one needs. But the reasons for this growth rest snugly in the arms
of self-interest. It is not good enough anymore for a company to produce a
quality product, offer good working conditions for many members of the
community, or serve society. It must become the biggest, the best. Market share
is everything.
Can every company in a given
industry afford to embrace this self-centered philosophy? No, because for every
company that gains market share, there is another that must lose market share.
But in this intricate dance of organizational survival called capitalism, every
company is driven by the growth imperative.
This, however, is a false,
illogical, immoral imperative. The economy simply cannot grow indefinitely.
Every industry in the economy cannot grow indefinitely. Every company in an
industry cannot grow indefinitely. Technological progress cannot play itself
out in an endless panorama of repeated obsolescence and perpetual replacement.
This is a bankrupt economic philosophy that will reach its logical conclusion
in relatively short order. We cannot afford such insanity. No society can. And
yet we are hell-bent on pursuing this course, regardless of what either reason
or the hard facts tell us.
We consumers must continue to buy
things we don’t really need—endless upgrades of nonobsolete products and a
perpetual parade of new “stuff”—and we must consume it in increasing quantities.
If we do not consume, overcapitalized businesses can’t make a profit, they lay
off workers, disposable income contracts, consumption falls even lower, and a
particularly insidious cycle kicks in. And yet, as unbridled capitalism unwinds
along its inevitable course, we consumers are less and less able to consume
enough to maintain high enough levels of economic growth.
As I write, the economy is riding
the momentum of a four-year-old recovery, but the closer one looks at this
recovery, says Time magazine, “the more it appears to be unlike any in
recent memory. It is a split-level surge in which mass layoffs are continuing
side by side with new hiring and heavy overtime; high-income people are making
more money, while many others are working at worse jobs for lower wages than a
few years ago and still others have seen pay raises, if any, fall behind even
today’s slow (2.5 percent) pace of inflation.”2
National polls show that as many
as 40 percent of the workforce think the nation is still in a recession. There
has been no recovery in their personal economies. Even President Clinton admits
that “this appears to be a recovery for investors.” That’s a nice way of saying
that the capitalists are getting richer, while everyone else is getting left
further behind. More and more people can’t make ends meet, and myriad others
are using up savings and going into debt to maintain a subsistence level of
consumption. Let’s not fool ourselves into thinking that we’re going to recover
from this economic malaise. Its source lies deeper than our repeated recessions
and recoveries, which, like waves on the sea, are merely indicators of more
profound forces.
Perhaps Bertrand de Jouvenel was
right when he suggested that “societies are governed in their onward march by
laws of which we are ignorant.”3 Maybe the dynamism that “carried
them to their prime” is the same force that leads them to their doom. Perhaps
there is nothing we can do about our addiction to progress and the illusion
that we can pursue it like an ever-retreating pot of gold at the end of the
technological rainbow. Still, I would like to think we can change course before
it’s too late, that we the people can regain control of our wayward nation and
rein in the extreme economic, political, and social philosophies that are
driving us to the precipice.
Of the two opposing political
orientations popular in America today, theoretically, you would expect the
liberals to believe in progress, which they do. But Lasch points out the
inherent paradox of a “movement calling itself conservative” that doesn’t
“associate itself with the demand for limits,” and not only on economic growth,
but also on “the conquest of space, the technological conquest of the
environment, and the ungodly ambition to acquire godlike powers over nature.”4
Liberals and conservatives alike have always worshipped at the altar of
unending technological progress. And progress, Lasch contends, has become our
secular religion.
Contrary to the Christian
millennial vision that it replaced, the gospel of progress has no culmination,
no utopia or paradise in which mankind will find rest from the competitive
arena, from the mercenary world of commerce. Progress simply goes on forever, changing,
growing, consuming everything in its path. The reason the secular theology of
progress does not aim toward some ultimately desirable and happy ending is
because its roots are not religious. They lie rather in the soil of moral
relativism, agnostic science, and economic Darwinism. Human society, as a
species, is adapting and reshaping itself, but not with any particular end in
mind. Survival is our only motive, and the process—progress—is all that
matters. We are pursuing a means without an end. But that means will indeed
have an end, an unexpectedly abrupt and tragic one—unless we mend our ways.
Consumerism
The notion that progress does not
have any noble objective or purpose bothers most people, when they take time to
think it through carefully. Even George Bush (or one of his speechwriters)
expressed dismay at the idea in his 1989 inaugural address: “What is the end
purpose of this economic growth?” he asked. “Is it just to be rich? What a
shallow ambition. Is there really any satisfaction to be had in being the
fattest country? . . . What will they say of us, the Americans of the latter
part of the twentieth century? That we were fat and happy? I hope not.”
But what is the purpose of
endless economic growth? What is the purpose of all our progress? According to
our modern, technological definition, it has none. Progress is not actually
taking us anywhere; it is merely a joyride we have pursued for the sake of what
we might see and experience along the way. If, in the end, it deposits us back
at the very beginning, where our journey began, then that, we must concede, is
as good a place as anywhere else.
And what exactly do we experience
along the way? The only experiences that count in the current progressive
ideology are those we buy. Consumption is the name of the game, because
consumption keeps the whole mechanism moving. Not only must we consume at
ever-increasing levels to perpetuate the ride (like buying ticket after ticket
at the amusement park so that we can go in circles until we’re dizzy and
nauseated), we must also consume because without consumption our lives would be
empty. With no end destination to all this growth and progress, we can achieve
satisfaction only through the “ride,” through the illusion that we are going
somewhere and experiencing something worthwhile. Laurence Shames decries modern
consumerism as consumption without justification, without purpose:
During
the past decade, many people came to believe there didn’t have to be a purpose
[for consumption]. The mechanism didn’t require it. Consumption kept the
workers working, which kept the paychecks coming, which kept the people
spending, which kept inventors inventing and investors investing, which meant
there was more to consume. The system, properly understood, was independent of
values and needed no philosophy to prop it up. It was a perfect circle,
complete in itself—and empty in the middle.5
Consumer-based, progress-driven
capitalism is completely amoral. It must be. If our economic system were
governed by a well-defined morality—say, for instance, that corporations were
required to abide by the man-made laws that hold individuals in check or the
absolute laws that regulate nature—it would die. It is, in fact, capitalism’s
amorality that makes it so strong. It professes no inherent need to bend either
its methods or its motives to conform to any but the most forceful external
moral restraints. The sole purpose of capitalism is to provide goods for
consumption, at ever-increasing levels.
John Maynard Keynes proclaimed
that such abundance would produce a “decent level of consumption for everyone”
and would free people to pursue more important noneconomic interests.6
The flaw in his reasoning is that capitalism can’t settle for a “decent level
of consumption.” Its dependence on progress and growth dictates that
consumption must increase without end. Hence, a “decent” level of consumption
is always “a bit more than what I now consume.”
What this means is that
production, likewise, will always increase. We can never say, “We’ve arrived.
This is enough productive capacity.” More is always better. The engine
of capitalism is specifically designed to create profits and turn those profits
into new capital—forever. The engine may burn out, or we may turn it off, but
it will never create something other than what it was designed to create. And
what capitalism is designed to create is an increasingly capitalized world, a
world filled to overflowing with both products and production capacity. More
factories, more equipment, more products, for ever and ever. And we must
consume everything that is produced. That is the other side of the coin.
A
Nation of Consumers
Because we are expected to
consume everything that capitalism produces, America has evolved from a nation
of citizens (who are so necessary in maintaining a republic) into a nation of
consumers (who are essential only in maintaining an economy). Consumerism is
our second job, you might say. “One of the most pervasive myths in contemporary
society,” write William G. Scott and David K. Hart, “is that, regardless of
what people must do on the job, when they leave work, their time is their own.
. . . The sacrifices and responsibilities that organizational obedience entails
are amply rewarded by salaries that enable people to exploit their leisure time
to the fullest. This is a cruel deception.”
They go on to explain that, even
though the range of options is great, what one does away from the job is also
determined to a large degree by the needs of profit-seeking organizations. This
predetermination of leisure activities is a logical extension of the
organizational imperative: “that all behavior must enhance the health of modern
organizations. . . . The rule is: The primary obligation of the individual
off the job is to consume.”7
One largely unrecognized
difficulty with this obligation, however, is that even though “we call
ourselves consumers, . . . we do not [really] consume. Each person in America
produces twice his weight per day in household, hazardous, and industrial
waste, and an additional half-ton per week when gaseous wastes such as carbon
dioxide are included.”8 Perhaps what we need is not just a
redefinition of our purpose as citizens of this nation, but a redefinition of
basic terms, such as production and consumption.
If we were to redefine production
to mean the creation of either fully consumable or easily reusable products,
rather than simply the churning out of quantifiable, purchasable stuff, and
redefine consumption to mean the judicious acquiring of life-sustaining, rather
than lifestyle-enhancing, goods and services, we might begin to rein in the
rampant growth imperative that governs corporate America and threatens to
destroy our society.
We toss about the term economy,
as if all it meant were an expanding smorgasbord of delectables to consume, but
economy, in the more original sense, refers to the thrifty, efficient,
frugal use of resources. Our “economy,” ironically, has come to represent the
exact opposite of this original definition. It is, in fact, so uneconomical
that its profligacy is consuming us.
________________
1.
Christopher Lasch, The True and Only Heaven: Progress and Its Critics (New
York: Norton, 1991), 48.
2.
George J. Church, “Recovery for Whom?” Time, April 25, 1994, 30.
3.
Bertrand de Jouvenel, On Power, trans. J. F. Huntington (Boston: Beacon
Press, 1962), 378.
4.
Lasch, True and Only Heaven, 39.
5.
Laurence Shames, The Hunger for More: Searching for Values in an Age of
Greed (New York: Vintage Books, 1991), 80–81.
6.
Lasch, True and Only Heaven, 536.
7.
William G. Scott and David K. Hart, Organizational Values in America (New
Brunswick, N.J.: Transaction Publishers, 1989), 72.
8.
Paul Hawken, The Ecology of Commerce: A Declaration of Sustainability (New
York: HarperCollins), 1993, 12.
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